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Performance history

Updated: 05 Nov 2010 | 6 comments
Janne Haatainen's picture
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Hi!

How should performance history work? (The one found in Actions -> Monitor -> Historical...)

Allmost all metrics are returning only "0".

But some, like "Memory, available MBytes" are showing correctly.

If I look at file C:\Program Files\Altiris\Altiris Agent\Monitor Agent\MetricLog.xml it seems to be ok. It has values but I can't get those results to Historical view.

Still, those same metric values does generate a warning about CPU load.. (I have another thread about this, becouse values that Monitor Agent gets about CPU load are nonsense...)

But why all those values are '0' in Historical view? Am I doing something wrong?

Regards,
Janne

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Janne Haatainen's picture
13
Apr
2010
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Some more info.. I think that

Some more info..

I think that realtime monitor can show metrics correctly (or, as they are send by Monitor Agent). But that information can not be read from historical side...

Andrew_Shishkov's picture
21
Apr
2010
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Possibly fixed in SMP 7.0 SP4 HF1

Hi Janne,

I suggest you to try the same with recently released SMP 7.0 SP4 HF1.

There was fixed issue which could resolve this problem as well.

Thanks,
Andrew.

Janne Haatainen's picture
29
Apr
2010
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Hi! I have upgraded to SMP

Hi!

I have upgraded to SMP 7.0 SP4 HF1, it did fix the problem that caused false alarms from CPU-metrics, but it did not fix this problem.

Does anyone have some info that where in database can I find these metric values? I could check if they are even written to database..

Regards,
Janne

Andrew_Shishkov's picture
30
Apr
2010
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Hi Janne, Metric data should

Hi Janne,

Metric data should be written to table MonitorMetricData of Symantec_CMDB database.

To understand whether this is a problem only with Historical Monitor or with getting historical data to database you can also check Monitor Reports (for example Processor Utilization report in Reports -> Monitoring and Alerting -> Monitor -> Servers -> Common Performance -> Processor folder in console).

Thanks,
Andrew.

Janne Haatainen's picture
03
May
2010
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Well, there is a LOT of data

Well, there is a LOT of data in MonitorMetricData table. So at least something is written there. :)

But, I tried those Monitor Reports, and they make no sense, on Processor Utilization report, there is either 0% or 100%, and that is not true :)

Any ideas that what could be causing this?

Regards,
Janne

Andrew_Shishkov's picture
04
May
2010
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Do you run the report for

Do you run the report for particular server or summary data for all servers? You can also drill down to the report by clicking to some line in the report. In the drill down you can see underlying data for the report. it may explain what is shown in the report.

Thanks,
Andrew.