Enforce / Agent / Endpoint Server: 14.0 v
Hello,
Is out there anyone already using CD/DVD Application Monitoring with the new 14.0v? I've been noticing some not expected results:
Burning software manual added to Application Monitoring (AM) becomes unresponsive as soon as it is opened by the end-user, making it impossible to work with (e.g. CDBurnerXP). Similar issue happening with the burning software natively supported by Symantec DLP (e.g BurnAware and DeepBurner). Along with the unresponsive issue, the applications take several minutes to open/show-up since the process is started. Different settings within the AM were tried to achieve a better performance but without practical results. As explained in admin guide, using Application File Access with Open only (instead of Read) in order to avoid performance issues was tried as well but the problem still remains.
Any input would be more than welcome.