PGP_Ben, can you provide details of the hotfixes as we are also experiencing exactly the same issue with our PGP 10.2 installs.
I have raised an official ticket but am interested to know...is the hotfix you refer to simply 10.2.2608 (i.e. MP2) or is there something extra? I am assuming the later as, having reviewed and installed MP2 on our Universal Server, the release notes dont mention fixing any specific BSOD fixes.
We are performing clean installs of PGP WDE 10.2(.1672) onto HP Probook 6560bs running Windows XP SP3.
We have ensured that KB2393802 is NOT installed as per article linked: http://www.symantec.com/business/support/index?page=content&id=TECH158539
We have also ensured we are running the latest version of Intel(R) HD Graphics Family drivers (version: 6.14.10.5384..ok admittedly not a 'known good' version but the latest nonetheless..we're trying that next!)
We have tried also editing the PGP MEMLOCK registry entry to 0.
Nothing so far has worked. The first user enrols successfully as does the second. However whenever the second user enrols they always get a BSOD on boot up with a random memory error along the lines of:
STOP 0x0000007E (0xC0000005,0x etc etc). The BSODs only seem to happen on boot-up and only for the second enrolled user??.