PGP 10.2.1 DESKTOP Email can not find email transfer
I has installed PGP DESKTOP EMAIL 10.2.1 in my laptop ,with windows 7 home basic 64 bit system.
There is a problem is:
PGP Messenger service can not automatically find the email transfer and create messenger service .
When i create the service manually, it cannot encrytion or sign the email. even throught use the sign button on the outlook.
Email proxying is enabled and active.
when i install this product in windows xp ,it is worked.
is this a bug or i have a mistake?