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PGP 10.3.2 won't mount PGP disks while using Wifi

  • 1.  PGP 10.3.2 won't mount PGP disks while using Wifi

    Posted Apr 28, 2015 07:04 PM
      |   view attached

    Hi,

    I have a user that we upgraded to 10.3.2 from 10.3.1 Symantec Encryption Desktop and ever since the upgrade he is unable to mount his PGP Virtual Disk while using the WiFi. He gets the following message (Attached a Screenshot).

    "You cannot mount a PGP Disk onto a drive letter while logged into a Windows Terminal Sever as a remote client. Please choose an empty disrectory on an NTFS volume as a mount point instead"

    What does this error mean? He is able to mount his disk just fine while using Eithernet. Both the Wired and WiFI is on our corporate network so PGP is able to reach the authenication server. Any ideas?

    Thanks

    April