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PGP 8, Licensed Copy

Created: 23 Nov 2012 | 9 comments

Hello

 

I am new to this forum, which I discovered after a lot of searching frown

 

I have a licensed copy of PGP 8 which ran successfully on my Windows XP PC. I have since replaced my PC and now have one running Windows 8, 64-bit. I tried to install my licensed copy of PGP on my new machine, to no avail. I now cannot access the encrypted drive from my old machine, which has reports and papers I have written, along with business contact details. These remain inaccesible. It was not possible to decrypt the information before the old PC gave up on me. I did rescue the HDD.

Does anyone know if:

(a) PGP 8 can run on Windonws 64 bit machines of, if not

(b) whether there are any downloadable drivers/patches that might enable such a function.

Many thanks for any help.

 

Anthony

 

Comments 9 CommentsJump to latest comment

RahulG's picture

Answer 

a) it is not supported as per the compatibility list .

b) at the moment there aren't any .

aspals's picture

Thanks for replying.

Can you say if it is planned to produce a patch/driver?

Thanks

 

Anthony

Tom Mc's picture

PGP 8 was actually the first version with Win XP support.  It does not have even Windows Vista support, and has no 64 bit support.  The current version of PGP has been reported by users to have some functionality on Windows 8, but there is not yet a PGP release with official Windows 8 support.  You might want to give the current PGP Desktop Trial a try to see if the current PGP versions meets your needs.  I believe others have tried and found that the Whole Disk Encryption does not work on Windows 8.

Please see this Knowledge Base Article

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aspals's picture

Tom

Thanks again for your help. I owe it to you that I was steered in the direction of this forum.

It is encouraging that Symantec are considering PGP8 support. In the meantime I will have to use an older PC running XP to access the encypted data.

I have subscribed to the update notificaiton for PGP8. I may also give the PGP Desktop Trial a go, too.

Many thanks for your help.

Kind regards

Anthony

Tom Mc's picture

You are welcome.  If you consider your concern sufficiently addressed, please use the Mark As Solution option on the most helpful response.

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

Search the Knowledge Base &

secretSquirrel's picture

Anthony,

Were you able to get your copy of PGP8 installed and activated on your WinXP machine?  When I tried, the automatic activation failed to work and when I called customer support, they could not activate me.  The only solution they offered was to upgrade to the latest version.

Like you, I was in a little panic as I was afraid I lost access to my old encrypted files.  But I still have an old PC running with PGP8 running from a long time ago and was able to use that to recover the files.

aspals's picture

Hello

I did manage to get PGP 8.0 up and running on my laptop, which runs on XP. Thankfully, it has given me access to my encrypted data. It is obviously not as convenient as operating from my desktop, but at least I can function again.

I think the experience has made me more cautious about relying heavily on encryption software lest Windows/OS upgrades outpace or render redundant the version one operates with. I am in the process of starting a new business venture and am concerned that access to important data might at some stage be impeded by such causes. This experience has shaken my confidence a little.

Thanks for your input.

 

Regards

 

Anthony

secretSquirrel's picture

Well, what do you know.  Symantec must have re-activated their old PGP authorization server.  I tried reinstalling PGP Desktop 8.1 on my new WinXP machine and authorization went through!  Awesome.  Expiration date: Never!

Thank you Symantec.

And Anthony, if you just need file encryption, you might want to look at some open source products.  I started using TrueCrypt after Symantec locked me out of PGP.  It works on Win7 and appears to work on Win8 too.  I gave them a donation to help support their work.  But if you need a complete package, then PGP is still the way to go.

aspals's picture

SecretSquirrel

I think I will have to do as you suggest, as I may want a cloud-based solution accessible from anywhere, for the lower grade informaiton, but would still look to strong encryption for PCs and laptops.

Regards

 

Anthony