I've been using PGP Desktop to secure my confidential files for over six years. I use a virtual disk that I mount daily using a passphrase to store these files. I've moved the drive from three different computers and never experienced an interruption in service. I backup m virtual disk and many other files (including my keyring files) weekly.
Yesterday, when I tried to mount the virtual drive, PGP returned an error that my passphrase was incorrect, but that "there were one or more users with public keys that could not be checked, possibly because these private keys are not on the default keyring...." I've tried replacing my keyring files with those from my backup, but nothing seems to work.
I called in to Tech Support, but they refused to help me. Can anyone offer any suggestions for gaining access to my years of encrypted files?