Video Screencast Help

PGP Command Line 10.0

Created: 13 Aug 2012 • Updated: 13 Aug 2012 | 3 comments

Hi,

User is using PGP Command Line 10.0 properly, now she have to change the new computer as her existing PC is too old already. I have already install the PGP Command Line on her new PC sucessfully, then I try to licensing with "pgp --license-authorize..." but the error message saying that "The authorization is failed" and "Connection is failed".

Can you please advise...

Many thanks and regards,

Le

Otis Elevator Vietnam.

eMail: khanhle.luu@otis.com

Comments 3 CommentsJump to latest comment

CraigV's picture

...moved to the correct forum!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Tom Mc's picture

This Knowledge Base Article may help.  And maybe this one

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

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Alex_CST's picture

You need to relicense as literally: "Authorized User" and "Authorized Company" note the American spelling too.

Please mark posts as solutions if they solve your problem!

http://www.cstl.com