Endpoint Encryption

Hi,

I am trying to authorize the PGP command license using the following command:

pgp --license-authorize --license-name "Name of the licese" --license-organization "company name" --license-number "number" --license-email "initial e-mail".

It works in one environemnt, but does not work in another environment (client's). I get the following error:

pgp:license authorize (2709:license authorization failed)
pgp:license authorize (3153:connection failed)

Do I need to open any ports on the firewall?

Thank you very much for your help.

This may help:

http://www.symantec.com/docs/TECH149481

http://www.symantec.com/docs/HOWTO42089

http://www.symantec.com/docs/TECH149419

The connection is made to an http:// server.  Do you have a web proxy?  If so, see http://www.symantec.com/business/support/index?page=content&id=HOWTO42090

Thank you Tom and David for responding. I could not make the command listed in the original problem work. But, the alternative method listed below worked. I happened to have the license text file with me, and it worked (provided the complete path for license-auth-text file e.g., C:\PGP\PGPCommandLineLicense.txt). In addition, I used --force option.

Using a License Authorization

If you have both a license number and a license authorization (a text file) from PGP Corporation instead of just a license number, you need to enter the name of the license authorization file in the command.

You may need a license authorization if you are having problems authorizing your license number or if the system hosting PGP Command Line is not connected to the Internet.

Use --license-authorize to license PGP Command Line.

Example:

pgp --license-authorize --license-name "Authorized User" --license-organization "Authorized Company" --license-number "aaaaa-bbbbb-ccccc-ddddd-eeeee-fff" license-auth.txt --license-email acameron@example.com