Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

PGP Command Line Help, looking to Encypt(complete encrypting) a HDD

Created: 03 Aug 2012 • Updated: 03 Aug 2012 | 4 comments

PGP Dektop Windows UI keeps stopping/starting/stopping when I get to about 79% of a 500 Gb Disk, When the UI is running it is crishing my laptop (which is an i7 with 8GB of RAM)

Can I use the command line to finish the encyption, I have tried yet cant find the right combinations to get the job done.

Any Advice would be appreciated...


I have tried...

C:\Program Files (x86)\PGP Corporation\PGP Desktop>PGPwde.exe --encrypt --disk 0 --passphrase <xxx> --fast-mode
Operation start encrypt disk failed:
Error code -11286: authorization failed for this operation

C:\Program Files (x86)\PGP Corporation\PGP Desktop>PGPwde.exe --list-user --disk 0
Total of 1 user:
  User  1: Name: JohnDoe Type: Symmetric A: S
System Record Information:
      Disk UUID: 1f43b9aa-5fbb-426d-88e7-3b873a1b42f9
     Group UUID: 1f43b9aa-5fbb-426d-88e7-3b873a1b42f9
Attribute Information:
  S = SSO, O = Offloaded, L = Locked out, A = Anti Theft, M = Managed Admin
  LSR = Local Self Recovery Available
Request sent to List users on disk was successful

C:\Program Files (x86)\PGP Corporation\PGP Desktop>PGPwde.exe --show-config --disk 0
         Login Message: Win XP/7:Can't login? Open SEV2 ticket for PGP WDRT by PHONE, Q=NUS_W_ASPGPWDRT
Display Startup screen: No
  Display Machine Name: Yes
          Machine Name: LAPTOP
     Use Audio Prompts: Yes
          User lockout: Disabled
    Allow user decrypt: Yes
Request sent to Show configuration information was successful

Comments 4 CommentsJump to latest comment

dfinkelstein's picture

This is a question about PGP WDE so I am moving this thread to the appropriate forum.


David Finkelstein

Symantec R&D

fabickfo's picture

David is WDE the "Windows" version forum, if so my real desire is to complete the encyption (or start over if I have to) from the command line


Alex_CST's picture

PGP Command Line and WDE are 2 different products, and WDE has its own command line, but that is not PGP Command Line; it's confusing I know :)

Anyway, have you attempted to decrypt using the GUI then re-attempt encryption through the CLI?  Are you 100% sure the passphrase is correct? (had to ask) 

If you cant decrypt via GUI can you decrypt via CLI?  If you get errors can you reattempt the command adding the --verbose switch too.

Please mark posts as solutions if they solve your problem!

bec3's picture

did you find a solution for the error "Error code -11286: authorization failed for this operation"