PGP Decryption Key
The person who was responsible for using PGP left our office and was not able to provide any guidance on how the process was initially set up. Basically here is where we are, we have created a key in the software, transmitted the information to the test score group to have it verified by them and now when we attempt to open the files we are receiving we are getting the message PGP Viewer is unable to open file *** Error: missing one or more decryption keys. I was reading a recent post where you recommend that the key is exported on one machine and used on another. We currently do not have access to her key information. Can you assist us in getting this resolved?