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PGP decryption succeeded but had drive not accessible

Created: 19 Feb 2013 | 4 comments

I have a Windows 7 Lenovo Laptop with a 160GB  SATA hard drive. I was mandated to encrypt my hard drive with PGP 10.2.1. About 61% into the encryption the encryption stopped. I looked at the logs and it said I have a bad sector and could not continue with encryption. I tried to start PGG and decrypt but I could not. I downloaded the recovery CD 10.2.1 and booted from the CD. I selected to decrypt the hard drive and after about 16 hours it stated it was successful. I went to boot and windows will not come up. No big deal as I only need some data off of the hard drive. The issue all the folders are not accessible. I hooked up the drive through another Windows 7 laptop and can see the drive and the folders. Unfortunately all the folders are not accessible. Is there anyway to recover this drive to get some of the files off of it? Any assistance would be appreciated. 

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Tom Mc's picture

I'd suggest trying to fix the bad sector problem.  Window's disk scan will sometimes be able to do this, but sometime better software, such as SprinRite is needed.

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drk22's picture

 

Thank you. The bad sector did not affect the drive. I had access to all files and had no issues until I decrypted the drive.

Tom Mc's picture

I wouldn't bet on it making a difference either.  However, it is not unusual for disk completion to stop due to finding a bad sector that needs to be corrected before encryption can continue.  One would then typically do a disk scan to correct this problem, and let the encryption then continue.  I'm just thinking that since decryption instead was done in this case, that your problem may now be related to the bad sector.

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PGP_Ben's picture

If the drive decryption did complete succesfully from the Recovery CD. You could use a third party file recovery utility. There are various freeware ones you can find on the internet (Recuva, File Scavenger, Testdisk, photorec). If you take it into a data recovery place they will typically charge around $500 or more but if the data is that important to you they can assist with helping you recover it.

I suspect also that there could be more than one bad sector on the disk drive and this has caused corruption of the filesystem.

A utility such as sprinrite is great in these types of situations to try and find the bad sectors and repair corruption on the disk (if its possible).

http://www.grc.com/sr/whatitdoes.htm

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