PGP Dektop is not starting to encrypt
Hi, guys. Here is the case:
We are using PGP Universal 3.2.1 (Build 4869) and PGP Desktop 10.2.1. We managed to install and run effectively PGP WDE solution on desktop machines. However, we are having issues on our laptops.
After clean PGP Desktop installation on laptop, encryption starts then stops immediately. The Resume button is not responding. We tried to resume from command line, but again it fails to start encryption, the progress bar stucks ar 0%. We found a KB article (TECH166069) describing excatly our case and stating the issue is resolved after PGP Desktop version 10.1.2 SP2. Unfortunately, we still have this issue making us unable to progress.
We need some help for troubleshooting this issue, thank you in advance.