PGP Desktop 10.2 email Outlook 10. encryption does not work
Just bought the PGP Desktop 10.2 from Symantec. After following instruction to install it successfully, I realized that the PGP does not encryypt my outgoing email at all. I haven't tried to decrypt the incoming email yet. I am using Outlook 10 with Windows 7.
When I create a new email, the PGP buttons (Encrypt and Sign) are visible on the tool bar. They were highlighted when I clicked them. But it does not do anything for the email. The test email was not encrypyted at all. Tried to call Symantec Tech support line. They refused to take my call to help fix this issue even though my license is only 4 days new. Hopefully someone here can help resolve this issue. I really hate to have to uninstall the software and call my credit card to dispute this charge.