Video Screencast Help

PGP Desktop Email New Install Locks up my Win7 PC

Created: 14 Apr 2011 • Updated: 14 Apr 2011 | 1 comment

Since the download and install, when in the program it does not complete simple functions without locking up.  I has also begun locking the OS so only the cursor moves(but cannot activate anything on screen), and a button restart is the only way out.

I've installed PGPDesktopWin32-10.1.2.exe, was this the wrong download for Win7 32 bit PC?  What is going on?


Comments 1 CommentJump to latest comment

Tom Mc's picture

You have the correct install file, and your experience is quite unexpected.  Please review the PGP Release Notes for any known conflict or setting adjustment that might exist on our system.

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

Search the Knowledge Base &