PGP Desktop Enterprise Whole Disk version 10.1
Created: 08 Apr 2011 | 10 comments
Ok, so I go round and round and round here.. Symantec USED to be good at product support, I no longer think so.
I get a pop up from my PGP saying there is a new version. I click on it and it does nothing, zilch, nada ...it pops up on my lower right screen.
So I get an email from Symantec saying I should update to a newer version... I go to the site, I can't find the damned thing..
I have PGP Desktop Enterprise Whole Disk 10.1 build 860 (SDK 4.0.1) I cannot find the paper that has my receipt and license, but I bought it less than a year ago. I do not remember if it is the Pro version or Home version.. it doesnt tell me, and it doesnt tell my my license number (at least no where I can see). SO, I dont know which to download (Im not even sure it is worth the update) and I don't remember my license number and I can't find anywhere to contact Symantec about it... PGP used to respond quick, and as I said Symantec used to be good, but apparently they no longer care about customer care except for Norton (which I have Norton Internet Security as well). What a pain.> maybe someone from Symantec will read this and answer auditman.