Endpoint Encryption

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  • 1.  PGP Desktop Home v10.1.1 - PGPTray.exe crash

    Posted Jul 18, 2011 11:20 AM

    I'm running PGP Desktop Home v10.1.1 on Win 7 64 bit and PGPtray.exe is crashing regularly with a C++ run-time error.    

    How can I get the latest version or fix the problem?



  • 2.  RE: PGP Desktop Home v10.1.1 - PGPTray.exe crash

    Posted Jul 19, 2011 06:18 PM

    Here's what Windows sees when it crashes:

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    PGPtray.exe
      Application Version:    10.1.1.10
      Application Timestamp:    4d2e8b69
      Fault Module Name:    ntdll.dll
      Fault Module Version:    6.1.7601.17514
      Fault Module Timestamp:    4ce7ba58
      Exception Code:    c0000005
      Exception Offset:    0002e39e
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789