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PGP Desktop Netshare Error

Created: 15 Feb 2011 • Updated: 15 Feb 2011 | 9 comments
This issue has been solved. See solution.

I am a new PGP Desktop Netshare user. 

When trying to create a new Netshare folder I am receiving the error “your selection does not contain a secret key.  If you continue you will not be able to access the folder”

I have previously created Netshare folders without any issue.  Any assistance would be greatly appreciated.

 

Thanks.

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Tom Mc's picture

Does your key automatically show as selected when you right click on the folder and select PGP Desktop - Add to PGP NetShare?

Is your key showing as Verified?

In PGP Desktop All Keys, when you right click on the key and select Properties, is it showing as having Implicit Trust?

What operating system and version are you using?

What PGP version?

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sbailey's picture

Hi Tom,

The PGP Version is 10.1.0

OS is Windows 7 Pro

When I right click on my key and select Properties it does say Implicit in the Trust field.

It is showing as Not Verified (I believe this was showing as Verified in the past) 

No, my key is not automatically selected when I right click on the folder and select PGP Desktop - Add to PGP NetShare.

Thanks for the help,

Steve

Tom Mc's picture

If it is showing as having Implicit Trust, it should also be showing as verified.

I'm hoping all may be as simple as going the Master Keys tab of PGP Options, selecting the Add button, and adding your key as a Master Key.  This will result in any encryption, automatically including your key in the encryption.

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sbailey's picture

Just gave that a shot.  When I go to the Master Keys tab of PGP Options and select the Add button, I see a key listed that states "Unknown Key, Key ID is 0xDBAA61E2."  I added my key and then tried creating the new Netshare folder and got the same error...

One thing I do now notice is that when I go to PGP Desktop-All Keys, I see my key listed (along with the keys of other people I have previously given access to created Netshare folders), but the icon has only 1 key, which I believe should show 2 keys, representing both a public and private key.  Any idea if this could be the issue, and if so, where did my other key go?  I just tried to access a previously created Netshare folder and can not access it.  This leads me to believe that possibly something is wrong with my private key.  I have made no changes to PGP since I last created a Netshare folder.

Tom Mc's picture

Yes, something strange is going on with your keys.  You should delete that unknown key from your list of Master Keys (which might take care of the original problem).  As I said, a key with Implcit Trust should be showing as Valid; the icon should be showing as two keys - you may also want to go to the View menu, select Columns, and select Description.  The Description column will tell you if it is a key pair instead of just a pubic key. 

You might also want to right click on All Keys and select Properties, to make sure that you are using the set of keyrings that you want to be using.

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SOLUTION
sbailey's picture

Hi Tom,

 

Got it working using your suggestions.  What I did was:

Deleted the unknown key

Viewed the description and discovered the key listed was just the public key

Went to the properties of All Keys and browsed to a different .skr file (that I found saved on my machine) in the Private Keyring File box.

I now have the 2 key icon and when I go to create a new Netshare folder my key is automatically added and I do not receive the error.  I also can now access the previously created Netshare folders.  Not sure how that got changed, but I am back in business.

 

Thanks for your help,

 

Steve

Tom Mc's picture

Glad to hear you have this resolved.  I'd appreciate it if you would mark the solution.

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Mike Bester's picture

Hello Tom

I have recently re-installed my windows operating system on my pc, and managed to save the following PGP files pubring and secring, as well as the XX.asc and the Virtual disk file.

I am using PGP Desktop 10.0.1

What procedure should i now follow, after re-installing PGP, to once again access my virtual disk?

Your help will be appreciated.

Mike

Tom Mc's picture

If all is successfully installed, you should just be able to double click on the Virtual Disk file to mount it.  If it was encrypted to a public key instead of just a passphrase, you will need to have the necessary private key on your keyring; if during the PGP install, you indicated to PGP the location of the keyrings you saved, this should have been taken care of.  If you imported your key, you may need to right click on it in PGP Desktop All Keys and set Trust to Implicit.

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