Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

PGP Desktop - Outlook attachment opens as text file in PGP Zip not from Outlook into IE

Created: 18 Sep 2013


For a while a client had PGP Desktop working with Outlook whereby  when the client opens the attachment (a encrypted HTML Form) they are prompted to decrypt.

It decypts as a .dat file. They then click on it from the email and it opens into Internet Exploreer and then they print.

Now it was re-installed and now instead it decypts into PGP Desktop under the PGP Zip and its impossbile to view it or get it to open under IE.

I think what happened but I'm not sure is that the entire disk is being encrypted.

Anyhow how do I get it back to the previous behaviour.


David j

Operating Systems: