Video Screencast Help

pgp desktop pro, view pgp attachments ?

Created: 17 May 2011


I have pgp desktop installed on several client machines, outlook 2007, exchange 2003, pgp desktop pro 9.0

Everything ok on all but1 machine, when they receive a pgp email with for example, 2 excel attachments (pgp encrypted) only the message body of the email is shown.... Unable to see/view the attachments. I have checked with the sender & they don't have any issues with any other clients so it must be something at our end.. They senders key is verified/signed correctly, so not sure what else to try

any help appreciated