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PGP Desktop professional 9.9 not able to activate

  • 1.  PGP Desktop professional 9.9 not able to activate

    Posted Dec 14, 2011 06:20 AM
      |   view attached

    We have purchased 5 licenses of PGP Desktop professional 9.9 in September 2008. Now I have reinstalled it on another system as the old system Hard Disk was crashed & I am tring to activated it with the license information provided by the vendor. But I am not able to activate it. Screen shot attached here. Need your help to sort out this. 



  • 2.  RE: PGP Desktop professional 9.9 not able to activate

    Posted Dec 14, 2011 07:03 AM

    If this is a Windows 7 machine, be aware that Windows 7 is not supported until PGP 9.12.  This Knowledge Base Article may help with the license authorization.  Authough tech support cannot help with licensing issues, Customer Care can. 



  • 3.  RE: PGP Desktop professional 9.9 not able to activate

    Posted Feb 01, 2012 08:27 AM

    Were you able to resolve this?