my original thread was locked...so once again. There is an error in PGP email handling. I would like to know if this ever will be fixed. otherwise i can at least tell my customers that they have to live with it....
https://www-secure.symantec.com/connect/forums/pgp-102-outlook-2010-offline-mode-email-outbox-sent-elements
You can reproduce the error by doing the following:
OS: Windows 7 (SP1)
E-Mail-Client: Outlook 2010 (SP1)
PGP Desktop E-Mail: 10.2 (MP3)
- Start Outlook and set it to offline mode (usually connected to exchange server)
- write an email and send it (dont care outlook is in offline mode)
- the email is shown in outbox and in sent elements (PGP seems to duplicate the email. what would be ok, if the sender did not decide that he did not want to send the email anymore)
- delete the email from outbox. the email still remains in sent elements (maybe no usual case, but it could happen). so there is an inconsistency between objects in sent elements and emails that are really sent
In cases the user does not delete the mail from outbox the duplicate will be removed by PGP after the email is actually sent.
This is a minor issue but should be fixed in next version, shouldn't it?
Thank you in advance for your assistance.
Best regards
Andreas Krix