Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

PGP Email support for IOS?

Created: 10 Jan 2013 • Updated: 11 Jan 2013 | 7 comments
This issue has been solved. See solution.

Hello-

We use PGP Desktop, and I am interested in extending this support to my iOS device. On the web I find reference to "Symantec PGP Viewer for iOS" yet when I look on the iTunes store I can only find "Symantec Mobile Encryption for iOS" (but at the link https://itunes.apple.com/us/app/symantec-pgp-viewe..., so go figure).  I can therefore only assume that the name is changed, and that they are referencing the same app.

Moving along-- when I install the app and run it, it wants me to manually enter my Symantec Encryption Management Server, to which we do not have.  We just use PGP Desktop, and have our keys shared between each other and our customers.

So, what step(s) should I follow to allow me to use my licensed PGP Desktop generated keys on my iOS device?

Also, are similar steps available for android phones?

thank you.
..dane

Comments 7 CommentsJump to latest comment

Tom Mc's picture

The name change is very recent, and you are correct about it.  The link you provides states "Symantec Mobile Encryption requires a managed account on a Symantec Encryption Management Server with the LDAP Directory Synchronization feature enabled."  This is the new name for PGP Universal Server, and is required as stated. This is not yet available for android phones.

I don't know if there might be a third party software application that may let you use PGP on your cell phone.

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

Search the Knowledge Base &

audiodane's picture

Thanks for the reply Tom, I'm pretty new to this but trying to figure it out.

So, within PGP Desktop, under Options->Keys->Keyservers.. I have listed:

Address: keyserver.pgp.com
Type: PGP Global Directory LDAP
Trusted: Yes

I assume that since it's not letting me in, that even though the keyserver we're using is an LDAP, to do this on our iDevices, we need to license not only PGP Desktop (for our work machines) but also Encryption Management Server?  Or can we use the PGP Global Directory LDAP and be off to the races?

thanks,
..dane

Tom Mc's picture

Unfortunately, this is not a problem with what keyserver(s) you use.  The product requires you to be in a setting (usually relatively large corporate) that manages PGP use centrally with a PGP Universal Server. 

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

Search the Knowledge Base &

SOLUTION
audiodane's picture

Thank you Tom.  That answers my question.I will continue investigating how to access our PGP email on our iDevices with our existing keys.

PGP_Ben's picture

Another solution, although maybe not as optimal, is that the mail client on iOS does allow you to use native S/MIME encryption as so does PGP Desktop...

If/when you consider your issue resolved, please click Mark As Solution on the most helpful response.

audiodane's picture

Oh wow, I did not know that.  Thank you Ben!  I looked and sure enough, I can enable SMIME..

Question-- doing so requires a "certificate" not a "pgp key."  This is all pretty new to me..  As I understand it after a few hours of reading online, a certificate is merely an "genuine and authentic wrapping paper" for a key, but is not a key itself..right?  So, I have a key.  How/where do I get a certificate, and how do I put it all together?

Looking online it seems like there are no fewer than a bagillion "certificate authorities" (CA's) that, say, Microsoft acknowledges.  A friend uses DigiCert but their website seems to require you already know what you're looking for to navigate ..  A have also found Comodo which seems to have an "email only certificate" for something like $12/year.

Before I go any farther, am I even travelling down the right road here?  An email-only certificate, I *think*, is all I need..  I'm not a big content producer or anything else.  I just need secure email communications with my correspondants..

thanks!
..dane

ps.- can Symantec issue me a ceriticate for the key I made with pgp desktop?  are they a "CA" too?

PGP_Ben's picture

Sorry for the delay in updating you. The email-only certificate would work to just encrypt emails to yourself. But not if you want to do signing for your whole organization (manage everybodys certificates)..

I also wanted to be sure that we have the new iOS encryption application available now. which we do in the App Sotre. it will work with iOS devices and existing PGP keys. Please see the release notes/documentation for Symantec Encryption for more information.

http://www.symantec.com/docs/TECH201458

If/when you consider your issue resolved, please click Mark As Solution on the most helpful response.