File Share Encryption

 View Only
  • 1.  PGP Encrypt on one Desktop decrypt on another

    Posted Feb 17, 2016 02:06 PM

    We have a scenerio where we're PGP encrypting a drive, we have verified the passphrase as correct.

    We travel to another desktop, plug in the drive and are prompted for the passphase.

    The passphase doesn't work and we are certain we have passphase correct because we can go back to the original desktop and decrypt.

    Are we missing something here?  We have the PGP desktop installed on both desktops and assumed having the passphrase would be enough.  Do we need to import keys?



  • 2.  RE: PGP Encrypt on one Desktop decrypt on another

    Broadcom Employee
    Posted Feb 18, 2016 03:44 AM

    How do you slave the disk? Try via USB. You don't need to import keys, as the key is already on the drive.

    Run these commands while disk is on original machine and slaved to ensure you get the same results. Before running them, navigate to "C:\Program Files (x86)\PGP Corporation\PGP Desktop":

    1. to check the disk number (numbers will be different for both cases - in original machine it will be probably "disk 0", when slaved it might have different number):

    pgpwde --enum

    2. to check the status of the disk:

    pgpwde --disk-status --disk <number>

    so, if the disk number is 0 the command will look like:

    pgpwde --disk-status --disk 0

    3. to check what users are assigned to it:

    pgpwde --list-users --disk <number>

    so, if the disk number is 0 the command will look like:

    pgpwde --list-users --disk 0

    4. You can also test if the passphrase you uses is accepted:

    pgpwde --auth --disk <number> --passphrase <passphrase>

    so, if the disk number is 0 and passphrase is Welcome!123 the command will look like:

    pgpwde --auth --disk 0 --passphrase Welcome!123

    Once you see "Request sent to Authenticate disk was successful" message after last command you entered, it means this is the passphrase you may decrypt the disk with.



  • 3.  RE: PGP Encrypt on one Desktop decrypt on another

    Posted Feb 25, 2016 05:57 PM

    If it is an external drive, it depends entirely on how the drive was encrypted.  An external drive can be encrypted to a key, so without the key you cannot access it.

    What does the access list for the drive show from the first system?