PGP Encrypted Disk Unable to Boot
I have a Notebook (HP ProBook 6460p) in the company that is PGP WDE'd which refuse to even go into BootGuard proper. When attempting to boot, it shows that is is trying to load BootGuard, but a second later it shows a black screen (not the usual grey bootguard screen) with the following error: "Some required files are missing or corrupted. You may be able to continue through the Advanced menu or recovery tool. Press any key to return...".
The problem at this point is that the screen freezes here, no response of any kind was exhibited when I 'Press any key to return'. Just hangs there...
So I tried to slave it to another WDE'd notebook. The bootguard could not detect any other drive other than Disk 0 (the 'master' disk).
Regardless, I booted into Win 7 and managed to get the OS to detect the slave drive. As expected, the slave drive shows up, but asks to be reformatted (did not reformat).
Then I tried the PGP command line --enum, Disk 0 enumed fine, Disk 1 only showed 2 drives online (those were the HP tools and recovery partitions) instead of the expected 4 drives.
PGP did not seem to recognize that Disk 1 was WDE'd...
So now, I am trying to get this disk decrypted so my client can get back her data. But I am at a loss of how to carry on at this point.
Please advise, anyone?