Desktop Email Encryption

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  • 1.  PGP Encryption License

    Posted Nov 16, 2013 04:30 PM

    We recently renewed our symantec pgp email encryption license. I received the Symantec express sales order and summary table. Below is what the summary table shows:

     

     
    		SYMC ENCRYPTION MANAGEMENT SERVER BY PGP 3.3 PER USER BNDL STD LIC EXPRESS BAND E ESSENTIAL 12 MONTHS, QTY:15
       
     
    		SYMC ENCRYPTION MANAGEMENT SERVER BY PGP 3.3 PER USER I/O ESSENTIAL 12 MONTHS, QTY:15
       
     
    		SYMC ENCRYPTION MANAGEMENT SERVER BY PGP 3.3 PER USER RENEWAL ESSENTIAL 12 MONTHS EXPRESS BAND E, QTY:5
       
     
    		SYMC ENCRYPTION MANAGEMENT SERVER BY PGP 3.3 PER USER RENEWAL ESSENTIAL 12 MONTHS EXPRESS BAND E, QTY:10
       
    PGP GATEWAY EMAIL
     
    		SYMC GATEWAY EMAIL ENCRYPTION POWERED BY PGP TECHNOLOGY 3.3 PER USER BNDL STD LIC EXPRESS BAND E ESSENTIAL 12 MONTHS, QTY:15
       
     
    		SYMC GATEWAY EMAIL ENCRYPTION POWERED BY PGP TECHNOLOGY 3.3 PER USER RENEWAL ESSENTIAL 12 MONTHS EXPRESS BAND E, QTY:10
       
     
    		SYMC GATEWAY EMAIL ENCRYPTION POWERED BY PGP TECHNOLOGY 3.3 PER USER RENEWAL ESSENTIAL 12 MONTHS EXPRESS BAND E, QTY:5
       
     
    		SYMC GATEWAY EMAIL ENCRYPTION POWERED BY PGP TECHNOLOGY 3.3 PER USER I/O ESSENTIAL 12 MONTHS, QTY:15

     So, we previously had only a quantity of 10 users, but added 5 to make it 15. I also see 2 license keys and 1 license file on the express order. My main question is do I have to do anything on my end? Do I have to upload the license keys or files within the pgp encryption managment console? I don;t see a place to do that.



  • 2.  RE: PGP Encryption License

    Posted Nov 18, 2013 04:06 AM

    Hi there,

    In my opinion, you do not have to enter the license keys or files anywhere since it is already licensed and it should basically happen automatically. However, I would still suggest that you contact our Customer Care department to be 100% sure. Here is the link where you can find their phone number:

    http://www.symantec.com/support/assistance_care.jsp

    All the best.

    Best regards,

    bipshr

     



  • 3.  RE: PGP Encryption License

    Posted Nov 20, 2013 09:16 AM

    Upload the license file to the Universal Server.  You can only have 1 license applied to a server, so it will replace the current license with the new one.



  • 4.  RE: PGP Encryption License

    Posted Feb 04, 2014 11:42 AM

    Go to the web front end and select System Settings then the button that says Licenses its about half way down page. Then upload the licesne file.