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PGP Portable issue

Updated: 26 May 2011 | 5 comments
LoneRunner's picture
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I recently purchased PGP portable 10.1 license. I installed PGP Destkop 10.1.2 and installed the provided key. But  I am unable to create PGP Portable. As per user guide I am suppose to right click on mounted usb and click on 'Create PGP Portable', but I do not see that option. So I navigated to \programfiles\pgp\pgp portable folder and I doubled click on PGPCreate.exe and it says feature not supported. Does that mean I was given the wrong key?

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Thomas K's picture
26
May
2011
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Moving this thread to the PGP

Moving this thread to the PGP forum

mohammad.ashkaibi's picture
11
Jun
2011
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Any solution yet?

Hi there

Did you manage to get it working? I'm facing the same issue, but my set up is through PGP Universal server. I have installed the server, supplied the correct license and installed PGP Desktop but still I can't find those options to create "portable" documents when I right-click anything.

 

I think PGP products need a lot more focus from Symantec.

Tom Mc's picture
11
Jun
2011
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As stated in this Knowledge

As stated in this Knowledge Base Article, "PGP Portable uses its own .msi installation. You must have PGP Desktop installed before you can install PGP Portable."

As stated in this older KBA, "Before PGP Portable can be installed, a licensed version of PGP Desktop 9.9.1 - 9.12 bound to a PGP Universal Server, must be installed on the system. PGP Portable will not install or operate properly if PGP Desktop is not already installed and licensed."

If/when you consider your issue resolved, please click Mark As Solution on the post that best provided the solution.

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mohammad.ashkaibi's picture
11
Jun
2011
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Thanks

Thank you for the reply, Tom.

I have a valid license for PGP Universal with Portable and Gateway Email enabled. So, where do I get this .MSI package for Portable?

hmarch's picture
30
Jun
2011
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Make sure your consumer

Make sure your consumer policy in the Universal Server enables PGP Portable for the user or user group
that needs to create PGP Portable volumes.

From the Universal Server home menu (V3.1.2), select Consumers, Consumer Policy, select or create
a policy and under PGP Desktop, select Desktop and check PGP Portable under Disk Encryption. Of
course if this is a new policy, make sure you enable the required options you need in the rest of the
policy.