Endpoint Encryption

Hello,

I'm running PGP Desktop 10.2 (64bit version).  The PGP Shred function does not work when attempting to shred files on network drives.  However, it does shred files on local drives. 

I am running Windows 7 Pro SP1 64bit in a Windows 2008 domain environment. 

We have approx 100 computers on our network, everyone of which is experiencing this issue.  I did see a previous post regarding this issue, but the thread was locked and there was no solution offered. 

Is anyone else experiencing this?  Has anyone discovered a solution?

Any assistance would be appreciated.

Thank you

As you able to delete the files normally?  i.e. do you have permission to delete on the network shares?

Yes, I have full Share and NTFS permissions and can delete files normally.

Where are the files hosted?  Are they on a NAS or SAN or just on a file server?

Hello Madendevr,

All these files that PGP fails to shred must be "Read only" files. This is a know issue and is under works at Symantec encryption team.

If it is the same problem, you can escalate this case to Symantec tech support if you wish to.