PGP Support for Blackberry update?
Created: 04 Jul 2012 | 5 comments
Hi,
Are there any plans, dates or details for an update to the PGP Support for Blackberry package?
Also, what is the process for logging & tracking feature requests relating to this package?
Thanks,
Discussion Filed Under:
Comments 5 Comments • Jump to latest comment
If you want feature requests you should make posts in the "Ideas" section:
https://www-secure.symantec.com/connect/security/ideas
As for updates on Blackberry package, what exactly are you hoping the next update to include? As far as I am aware, the Blackberry support is quite comprehensive
http://www.cstl.com
Thanks for the info.
Broadly speaking the improvements we would like to see are:
- Ability to send an encrypted email with attachments from BB device. Or at least: Ability to forward an encrypted email (that has attachments) in an unencrypted format, with the attachments in unencrypted form attached. Currently when a user does this the original attachments are removed from the forwarded message, the only work around is the user saving the attachment to their device and attaching it to a new unencrypted email - which is proving to challenging for most users =)
- In areas of low GPRS signal users get a 'Unable to update PGP policy from server' error and cannot send any encrypted mail, even though they are able to send non-encrypted mail and browse the net from the handset.
Ah yes, the attachment issue, I can understand users might have difficulties doing that, it's not entirely straight forward. I am not sure if that's on the roadmap or is a planned feature, but worth a look in the ideas section.
http://www.cstl.com
PGP Blackberry Support Package feature request should go to RIM. RIM not Symantec/PGP is responsible for development of this code, enhancements and distribution to the carriers.
Thanks
Tommy Cooper
Regional Product Manager (RPM)
Information Security Group | Encryption
Symantec Corporation
Thanks for your comments. I am trying the 'absoultely everywhere' approach...
Logged the feature request on the BlackBerry forums:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/PGP-Support-for-BlackBerry-Update/td-p/1798309
Logged it with Symantec as an 'idea':
https://www-secure.symantec.com/connect/ideas/pgp-support-blackberry-encrypted-e-mail-attachments
and emailed (what appears to be) BlackBerry's feature request email: bbsuggestions@rim.com
Any further suggestions or places I should follow this up with is much aprpeciated.
Thanks again,
Would you like to reply?
Login or Register to post your comment.