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PGP Tray has encountered as problem and needs to close. We are sorry for the inconvenience.

  • 1.  PGP Tray has encountered as problem and needs to close. We are sorry for the inconvenience.

    Posted May 22, 2012 07:47 PM

    Hi,

    After PGP Upgrade to 10.1.2 SP3  and rebooted, I am getting the below error message stating "PGP Tray has encountered as problem and needs to close. We are sorry for the inconvenience." I did perform the reenrollment but still same error. Please suggest on next steps?????????



  • 2.  RE: PGP Tray has encountered as problem and needs to close. We are sorry for the inconvenience.

    Posted May 22, 2012 09:16 PM

    A re-install may help.



  • 3.  RE: PGP Tray has encountered as problem and needs to close. We are sorry for the inconvenience.

    Posted May 23, 2012 05:06 AM

    10.2 is available too, could be worth upgrading while you're in the process of reinstalling. Might save you having to uninstall too, just install over the top.



  • 4.  RE: PGP Tray has encountered as problem and needs to close. We are sorry for the inconvenience.

    Posted May 23, 2012 05:20 PM

    Make sure you delete \Application Data\PGP Corporation folder for all users in c:\Documents and Settings\ as well as \Application Data\Roaming\PGP Corporation

    then attemp enrollment again