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PGP Universal: Backup via FTP/SCP Fails

Created: 09 Dec 2012 • Updated: 09 Dec 2012 | 4 comments
Mohammad Ashkaibi's picture

Hi. I'm having difficulty in configuring remote location for my PGP Universal server backups. Please see the attached screenshot. Thanks in advance!

- Moh

Comments 4 CommentsJump to latest comment

Alex_CST's picture

It sais scp: \PGP\/: not a directory. - did you input \PGP or \PGP\ or \PGP\/ when doing the SCP configuration as a subfolder?

Please mark posts as solutions if they solve your problem!

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Mohammad Ashkaibi's picture

Actually, the folder is named PGP only. the full path is D:\PGP where the temp user has full permissions over it. Which of the following should I enter:

  • Full path (D:\PGP or D:\PGP\)
  • UNC path (\\10.255.147.145\PGP or \\10.255.147.145\PGP\)

Thank you!

Alex_CST's picture

There's not a lot of information there.  Can you enable debugging, then reattempt backup and repaste the log?

http://www.symantec.com/business/support/index?pag...

Please mark posts as solutions if they solve your problem!

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Mohammad Ashkaibi's picture

Hi. I've just figured out what was wrong with Technical Support. The directory I'm using is incorrect. I had to simply enter \ where it will choose the home directory of the user I'm specifying.

Thank you!