PGP WDE Decryption is stuck at 99%
I started a decryption process yesterday and left the system on for the past 24 hour and have not seen any progress on a Win7, T520 Lenovo. When I look at my resource monitor I am not seeing the disk usage that I would expect. If I attempt to Stop/Pause the decryption process it brings up the passphrase and I input my passphrase but nothing happens. It also prompts when opening up PGP Desktop a prompt comes up saying, "PGP services are not currently running and thus not all PGP functionality will be available. Would you like to start all PGP services now?" I hit yes and the PGP Desktop client opens up.
When I look through task manager I see the PGP RDD Service is set to automatic and started. I can reboot the system successfully and get past the initial PGP boot screen and into windows just fine. So I am wondering what services are running or if something is not starting up during start up. I would like to find a solution if possible prior to using the WDE Recovery CD for decryption or reimaging the hard drive.
I appreciate any response or support regarding this issue.