Video Screencast Help

pgp WDE installation

Created: 19 Jan 2013 | 5 comments
chikarizee's picture

hi there,

 

when i want to install the pgp wde installtion,this installer window pop up,

 

 

you must restart your system for the configuration changes made to PGP Desktop to take effect. Click yes to restart now or No if you plan to restart manually later.
 
it should be no pop up and the installation should go till the end.
 
any1 have any idea?
 
thank for you time.

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Ashish-Sharma's picture

HI,

What happend if you have select restart now option installation complete or not ?

Thanks In Advance

Ashish Sharma

 

 

chikarizee's picture

the installation will be completed. but,i have to manually encrypt the disk. before this,it should auto encrypt.

chikarizee's picture

when i restart,i got this pop up.

 

 

Capture.PNG pgp-error.PNG
Ashish-Sharma's picture

hi,

Thanks for sharing screen shot check this artical

PGP is unable to open your keyring files at the specified locations...

 

Article:TECH149380  |  Created: 2009-04-13  |  Updated: 2011-10-17  |  Article URL http://www.symantec.com/docs/TECH149380

 

Thanks In Advance

Ashish Sharma

 

 

Tom Mc's picture

It's been a long time since I have done a fresh install of PGP, but if my memory is correct, it does make the boot request after it is installed.  What makes you think that this request is other than the expected one?

When do you receive the error message about the keyrings?

What version of Windows are you using?

What version of PGP?

When you refer to installation of PGP, is it actually the installation you are referring to?  I ask because some people will say this when the are actually encrypting their disk after PGP is installed.

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