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PGP WDE won't open virtual disk

Created: 08 Oct 2012 | 1 comment

I finally got PGP WDE for Mac (running Lion 10.7.4) so that I could open some old virtual disks created with pre-Symantec PGP Desktop for Mac.  Worked without a problem for every disk except one, where the "OK" button is grayed out in the passphrase dialog box, both before and after I enter the passphrase.  Any thoughts on how I can get that virtual disk to open, or are the data in that one just lost?  Thanks.

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PGP_Ben's picture

Sorry, but it sounds like the disk might be lost. One of the dangers of using virtual disk is having all the sensitive data stored inside one compressed file and if something happens to that file and it gets corrupted then it can become inaccessible at that point. Do you have a backup copy of the file?

Also, you haven't mentioned what release of PGP WDE you are using with Mac OSX 10.7.4.

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