I purchased and installed PGP for whole disk encryption, cjoose a passphrase and proceeded with the encryption process. A power outage disconected my Toshiba laptop. When I tried to start it again a symnentec PGP grey screen appears asking for a passphrase, I write it, Windows starts and then Windows tells me that its password is wrong. I restart the laptop and I enter into this continuous loop.
In the PGPscreen I can read that only 52 % of the disk is encrypted.
Please let me know how do I get rid of PGP or how do I fix the problem ?,
Can I reset it to start again ?
Is there a way to bypass the PGP screen and enter into Windows and reset the password there?
Its a windows 7 operating system.