Video Screencast Help

PGP Wholedisk client w/ PGP Universal Server

Created: 20 Apr 2011 | 1 comment

I have run into another issue that I beleive is related to a previous one. This was my first attempt at installing the client for PGP Wholedisk on a laptop running Windows 7.

The first issue I have is that whenever the laptop is connected to our corporate lan, the client needs to authenticate to the Universal Server. It looks for my key credentials on the server which will not work for employees that we are deploying the laptops to.

The second issue, and it is a major one, is that as soon as we plug in a Verizon Wireless 4g modem, the laptop will blue screen and crash.

I completely removed PGP Desktop client from the laptop, and everything works fine.

Once we have PGP Desktop on the laptop, and we plug the Wireless device back in to the USB, it will immediately crash the laptop.

Any ideas????


Comments 1 CommentJump to latest comment

Andreas Zengel's picture

For this issue please get in contact with Symantec Technical Support to trouble shoot it: