Ping failed on Media server
Created: 12 Nov 2012 | Updated: 13 Nov 2012 | 4 comments
This issue has been solved. See solution.
NetBackup 7.1
Master server Windows 2008 Virtual
Media server Windows 2008 Physical
New install.
When attempting to add/connect/configure the Media server the following error:
PING failed on host MEDIA SERVER
Test OS ping from CMD - all working.
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hi
make sure you have added the media server name in master server bp.conf file and updated the file with bprdreq -rereadconfig.
please let us know the below commands output:-
From Master server
Ping <media server name>
nslookup <media server name>
grep <mediaservername> /etc/hosts
bpclntcmd -hn <mediaservername>
bpclntcmd -ip <mediaserver IP>
From Media server
Ping <master server name>
nslookup <master server name>
grep < master server name> /etc/hosts
bpclntcmd -pn
bpclntcmd -self
bpclntcmd -hn <master server name>
bpclntcmd -ip <master servers IP>
Ensure that Windows Firewall is disabled on Master and Media Server.
If possible, disable UAC on both servers.
If any changes to DNS and/or hosts have been made recently, refresh NBU host cache:
bpclntcmd -clear_host_cache
Test connectivity as follows:
Create bpcd log folder on media server.
On master, run:
bptestbpcd -host <media-server> -verbose -debug
Check output as well as bpcd log for errors.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
Fire wall was ON for Masterserver - Disabled it.
Disabled UAC.
AND now Master and Media can connect.
Now I can continue with NBU CONFIg.
Thank you very much Marianne.
Windows Firewall would've been the culprit here..
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
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