Please insert overwritable media into the robotic library using the import command

Updated: 21 May 2010 | 2 comments

troyman

0 0 Votes

Hoping someone will have some insight on this problem. I have a Dell PowerEdge 2850 connected to a HP StorageWorks 1/8 G2 Tape Autoloader, utilizing Backup Exec 11d build 7170 that is giving me some grief as of lately.

Our backup strategy is as follows:

Backup Jobs:

Weekly Full Backup - Performs a weekly full data backup of selected data on Monday evenings - here is the problem.

Daily Incremental - Performs a daily incremental backup job Tuesday through Sunday, no problems here.

Backup Exec Drive Partitioning:

0001...0004

0005...0008

Media Sets:

Weekly Full Backup

Daily Incremental

The Weekly Full Backup is designated to use Drive 0001...0004 which has two formatted blank tapes available, and is using Media Set "Weekly Full Backup". Currently backing up around 150GB of data to LTO1 media, which should be spanning the two available tapes.

The Daily Incremental backup job is designated to use Drive 0005...0008 which has a single formatted blank tape available and is using media set "Daily Incremental". Backs up approximately 10GB of data to LTO1 media per day.

Okay, so here is the actual problem - when the weekly full backup job runs, it gets through so about 135~GB of data at which point the first tape is full, it should be loading up the second tape and continuing the backup, however it just stops and gives the prompt "Please insert overwritable media into the robotic library using the import command".

I'm at a loss here. I've gone through all the articles I could find and have performed the following:

1. Recreated the Media set

2. Recreated the partitions

3. Rebuilt the backup job.

4. Inventoried and formatted new tapes (this is done weekly anyway).

5. Manually moved the media from the scratch media set to the Weekly Full Backup set. Have actually tried to leave the media in the scratch media set and into the weekly full backup set with no success.

The other weird thing is this, on the daily backup job - I can leave the media in the scratch media set and the backup job will select the correct media and perform the backup without any problems. On the full backup job, if I leave the media in the scratch media set - I will get a job failure that there is no media available.

Any and all help would be appreciated!

Thanks,
Troy

discussion Filed Under:

Comments RSS Feed

Comments

Oct

2007

1 Vote +1

troyman

Update:

Just rebuilt the entire full backup job again. New media set and full backup job. Performed a test run on the job and it completed successfully, running the actual job now.

So far, rebuilding the media set appears to have corrected the issue of media being selected from the Scratch Media set and associated with the correct full backup media set. We'll see how the backup job runs and if it is now correctly spanning the cartridges.

Oct

2007

1 Vote +1

troyman

Final update - It looks like rebuilding the jobs worked out the problem. FWIW, I think the problem was actually with the media set and some corruption in there. Once the media set was recreated, the problem with allocating media from the scratch media set was eliminated and the backup drive just spanned over to a second tape a few moments ago. Hopefully this will help someone down the road! :smileyhappy:

Please insert overwritable media into the robotic library using the import command

Comments

Would you like to reply?

Links

Technical Support

Symantec.com

Store

Community Stats