Video Screencast Help

Please need help with drivers

Created: 21 May 2009 • Updated: 21 May 2010 | 1 comment

I recently installed Personal Antivirus by accident. Watch out for it, it is a rogue program disguised as an Antivirus.
I quickly installed a malware byte called program which deleted the file and everything with it. I was very happy that that password-stealing
program was gone but now, the internet does not work. I went to CMD and typed in IPconfig and nothing happens it only says Windows Ip configuration
I have found out that means you have no Ip address. So i was curious and went to device manager, and i realized 5 of my drivers have excalmation marks on them
and they say the driver cannot work because it is missing or corrupted. I think the driver is corrupted because of that virus.


- Bluetooth LAN access Server Driver - Symantec Network Security Miniport Version

-Broadcom Netlink (TM) Gigabit Ethernet -  Smantec Network security Miniport Version

-WAN Miniport (IP) - Symantec Network Security Miniport Version

-Broadcom 802.11g- Symantec Network Security miniport Version

Please help me i need these badly, if you could tell me where the download links are so i can fix this A.S.A.P

I do not have the CD or any software disc

Thank you

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erikw's picture

Why do all these drivers run as Symantec drivers?
Best you can do is get rid of the personal antivirus program, then install a correct antivirus program.
Next step go to hardware configuration and delete the hardware that is infected as given in the post above.
When you then do a search for new hardware all hardware will get detected automatically and the correct driver will be loaded.

Most times when you have the infected antivirus on your computer you have to reinstall it to get every thing working again, so good luck.
If you post your operating system here, i can take a look if i have the generic drivers available.

Regards Erik Dinamiqs is the home of VirtualStorm (

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