Endpoint Protection

PLS, PLS, PLS... How do I uninstall SEP 12.1 from an XP SP3 Machine???

Hello,

1) from the control panel

OR

2) with the removal tool CleanWipe from Tech Support

OR

3) manually: http://www.symantec.com/business/support/index?page=content&id=TECH163585&actp=search&viewlocale=en_US&searchid=1346595116106

How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions

http://www.symantec.com/business/support/index?page=content&id=TECH102261

Of

If you don't have any uninstall password change registry setting.

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

Set to 0 to disable

or

 you can use cleanwipe. you need to contact technical support to avail this tool.

Is anyone from technical support available today?

If anyone has a really good solution, send me an email, please ...

gfr92y at yahoo dot com

TY TY TY

Yes, someone should be available 24x7.

Hi,

please, take a breath... it seems there's panic around and this is not part of a good solution.

why do you need to uninstall SEP?

Is your system working or not?

Are you losing any data?

Wiped Gone Never Again

Can you tell me when you have uninstall SEP client any error showing ?

Hello,

Is this issue occurring on all client machines or only on 1 specific XP client machine?

Could you specifically state - what issue are you facing, so that we could assist you better.

Any Particular Reason, you want to uninstall SEP 12.1 from your machine?

Since you are running SEP 12.1 on your XP machine, you would require Symantec CleanWipe version 12.1.

This utility is available with Symantec Technical Support.

How to get the CleanWipe tool (Endpoint Removal)

and

Check this Article on:

Methods for uninstalling Symantec Endpoint Protection

Secondly, incase your issue requires urgent attention than I would suggest you to create a Case with Technical Support.

Either create a Case online by following the steps provided in the Article below:

How to create a new case in MySymantec (MySupport)

http://www.symantec.com/docs/TECH58873

OR 

Call Technical Support -

Regional Support Telephone Numbers:

United States: https://support.broadcom.com (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Hope that helps!!

Hi,

Required information is already shared by community members.

I have already sent you a PM however if you need any additional helps, please reply to my PM.

I will be more than happy to assist you.