Protection Suite Enterprise Edition

 View Only
  • 1.  Plug-ins from our company are blocked by Symantec anti-virus software

    Posted Oct 08, 2013 03:21 AM

    Dear all,

    I am an employee from a German company. Our video measurement plug-ins are blocked or quarantined by symantec anti-virus software, so we want to apply for the join in your "white list", Would you please tell me how can I process this issue or someone I can contact with?

     

    Best

    Tony

     



  • 2.  RE: Plug-ins from our company are blocked by Symantec anti-virus software

    Posted Oct 08, 2013 03:26 AM

    You can check this articles

    Software developer would like to add his/her software to the Symantec White-List.

    http://www.symantec.com/docs/TECH132220

    Software White-Listing Request

    https://submit.symantec.com/whitelist/isv/



  • 3.  RE: Plug-ins from our company are blocked by Symantec anti-virus software
    Best Answer

    Posted Oct 08, 2013 08:30 AM

    Submit as a false positive

    https://submit.symantec.com/false_positive/