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Plus de déduplication à la source

Created: 28 Aug 2013 | 4 comments


Dans BE2012, depuis que j'ai mis à jour le serveur au SP2, ainsi que les agents Windows, la déduplication à la source ne fonctionne plus. Comment se fait-il ? Pourtant, aucun paramètre de sauvegarde n'a changé...

Merci pour vos lumières,


Operating Systems:

Comments 4 CommentsJump to latest comment

Kunal.Mudliyar's picture

Are you getting an exception that "Client-side deduplication is enabled for this job, but it could not be used" when the job completes?

After updaing to Sp2 have you updated the remote agents too?

Technical Support


skessler's picture


Yes, on 90% of my jobs, I have now the message "The job completed successfully. However, the following conditions were encountered: Client-side deduplication is enabled for this job, but it could not be used. Please check this link for additional information:".

And yes, I have updated all agents after installing SP2 and make a reboot on clients servers.

Really strange...

Kunal.Mudliyar's picture

Please follow this technote

If you still see the exception, I would suggest to log a support case.

Technical Support


skessler's picture

I know this technote and I've always checked all points. I will so open a call to Symantec.

Thank you