Endpoint Protection

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  • 1.  Policy missing in SEPM

    Posted Jun 23, 2015 08:33 AM

    Hello Guys,

    Seems to be having an weird issue in our environment. A particular group has two live update policies ,please refer the screen shot below .

    weird policy.PNG

    But when searched for these two policies in the liveupdate polices tab it does not appear ,i have sorted it out by policy name , gone through one by one but couldn't find these two polices which are seen in the above screen shot.These two polices are not shared.

    Could you please let me know if this will have any impact and also why these two polices are not listed in the policies tab.

    Thanks for your help in advance

    Dinesh



  • 2.  RE: Policy missing in SEPM

    Posted Jun 23, 2015 08:37 AM

    You have two locations so you have a policy for each location.

    What version of SEPM and was an upgrade recently performed?



  • 3.  RE: Policy missing in SEPM

    Posted Jun 23, 2015 08:40 AM

    Its SEPM version RU6 and yes we had an upgrade recently.



  • 4.  RE: Policy missing in SEPM

    Posted Jun 23, 2015 08:47 AM

    Try copying the policy in the screen above and pasting it under LiveUpdate on the Policies page.

     



  • 5.  RE: Policy missing in SEPM

    Posted Jun 23, 2015 10:25 AM

    Thanks brian ,yes that works .

    But just curious why the policy was not showing in the first place ......



  • 6.  RE: Policy missing in SEPM
    Best Answer

    Posted Jun 23, 2015 10:53 AM

    Could've been caused by the upgrade. May just need to maually fix for now