Hi,
We have installed two version of ServiceDesk 7.1 SP1 and SP2. Frequently occur this error:
System.Runtime.Remoting.RemotingException: Port is Busy: All pipe instances are busy.
Server stack trace:
at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout)
at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout)
at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at LogicBase.Core.Messaging.Remoting.MessagingServer.Get(String session, String exchangeName, ExchangeAttributeQuery[] attributes, MessageQueryType queryType)
at LogicBase.Core.Messaging.RemoteServerImpl.Get(ExchangeAttributeQuery[] attributes, MessageQueryType queryType)
at LogicBase.Core.Messaging.AbstractDeliveryFilter.Get(ExchangeAttributeQuery[] attributes, MessageQueryType queryType)
at LogicBase.Core.Messaging.utilities.PollingHelper.Invoke()
at LogicBase.Framework.LocalInvokeLater.RunQueueThread()
When occur this error, it's necessary to restart "Symantec Workflow Server" Service, stop IIS Service, delete .NET temporary and star IIS Service. However, after 6 or 7 days we need to do the process again, because it's impossible to work, to open incident... So, all the time we need to execute the process to workaround the problem "Port is Busy: All pipe instances are busy".
There is a article about this problem:
http://www.symantec.com/docs/TECH139485
But not resolve this problem, because the version of "System.runtime.remoting.dll" it's "2.0.50727.4056" and current installed version it's "2.0.50727.4927". Furthermore, this article it's applicable in Servicedesk 7.0 MR1 and MR2 environment and we use SP1 7.1 and SP2 7.2.
Any idea?