client will talk to SEPM on the configured port, if it is 8014 it should be open. Check the IIS manager to see the port that has been configured.

It's working for last 2 year and i confirmed from Security Engg. This port has been blocked from last 2 year. so any other port to communicate the same.??

Same is also a Server(But not the Symantec)

Hi,

You mean to say that the clients are not communicating on port 8014 now or they never communicated on that port no.

Check the below article for the ports used by Symantec for communication :

http://www.symantec.com/docs/TECH102416

DO you mean the SEPM is installed on 8014?

It could be telnet might be blocked, can you run sylink on client and pass on the result.

Same is also one of our Server but not communicate threw this port 8014, but it's communicate on port 80

Version is 11.0.6005

It seems that the client communication is customized on a different port.

As per Version is 11.0.6005 browse to following location :- C:\Program Files\Symantec\Symantec Endpoint Protection and look for sylink.xml.

This file is used for communication between SEPM and clients. When you open the file which would open is a web page (IE) by default, that would give us more info about which port client communication is configured on.

If possible could you upload sylink.xml file to confirm the same

Cheers!!

Pls find the snapshot, I think all detail mention here

I have tried to run the command

Telnet Server IP 8014

But it's not working

Also I have running the path of WEB Browser threw IE

Example: http://10.0.2.2:8014/secars?hello,secars
 

It's also not working.

Secuirty Engg also check the firewall log from last month but not of any changing found here.

so any other way to check out.

what was the error after testing the below infor you provided.

Also I have running the path of WEB Browser threw IE

Example: http://10.0.2.2:8014/secars?hello,secars

can you copy the sylink.xml from SEPM and copy onto machines not connecting?

Boss- we have open the port from Firewal 8014, now it's connection, but one other problem occur, i have stop the smc on one of the system, but in the services staus is in stopping mode and startup box disable here and also smc -start service not getting starup the same

Pls confirm what can I do on same???

Error Snapshot attached below.

Pls revert, if any solution on same without restarting the system

sumitgupta786, I believe only restart will refresh the srevices.

That is Critical Server Machine, I can't able to restart the same, any of the process need to kill to stop/start this service?

there are some application out ( google it) which needs to be installed, however its not a good idea to install such application on the critical server.