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PostFile to error - Old NS still being used by some clients

Created: 23 Aug 2013 | 2 comments

Hi All,

A strange problem has occured to quite a few of my clinets. First off here are my vitals:

SMP 7.1 SP2 MP1 (Roll up 3)

A few years ago we had a NS6 server running  - we decomissioned it and set up the new SMP7.1. All was well until i started to check some of my reports to see why some clients were not reporting inventories. I used RAAD to check a few of these machines to see that the logs were full of entries saying that the agent was trying to post the inventory files back to the old NS6 server (decomissioned some time ago).

I am at a loss as to why this is happeneing - the only thing i can think of is that the old version 6 agent was left on these machines and was updated to 7 but some of the settings must still be there. My problem is that i dont know how i can go about changing this. Here is a sampe from the logs i am getting:

<event date="Aug 23 13:25:16" severity="2" hostName="HID001000" source="AeXNetworkTransport" module="AeXNetComms.dll" process="AeXNSAgent.exe" pid="2232" thread="232" tickCount="18966687"><![CDATA[PostFile to 'http://OLDNS/Altiris/NS/Agent/PostEvent.aspx?priority=0&source=3A7DF013-53A9-4E98-B2F0-6E49428DE3BF' failed: HTTP Request Failed: The operation completed successfully. (0)]]></event>

<event date="Aug 23 13:25:16" severity="2" hostName="HID001000" source="CoNetworkTransport(349)" module="AeXNetComms.dll" process="AeXNSAgent.exe" pid="2232" thread="232" tickCount="18966703"><![CDATA[HTTP Request Failed: The operation completed successfully. (0)]]></event>

Please can someone help with this - as i have no idea what i am going to do.

Thanks in advance.

Operating Systems:

Comments 2 CommentsJump to latest comment

vikod's picture

Ditto... i'm having the same issue on clients as and when i spot 'em. Currently uninstalling and re-installing the agent to get the issue resolved.

any help?

Regards,

Vik