Symantec Management Platform (Notification Server)

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  • 1.  Power Control WOL task - What else is needed

    Posted Jun 03, 2015 03:06 PM

    Customer wants to wake-up any machines that are turned off prior to delivery of patches.  However, as it is undesirable to send broadcast WOL to every machine on a local & remote subnets, I don't want to use the option within policy and I've tried to use the instructions outlined in the following article: https://support.symantec.com/en_US/article.TECH199794.html

    Per instructions, I've done the following:

    1. Created a Power Control WOL task under Manage > Jobs and Tasks.  
    2. Modified the Power Control WOL task with following settings:
    3. Power Command = Wake up (send Wake-On-LAN)
    4. Port for WOL packet = TCP/IP port in Global Agent Settings
    5. Created Server Jobs to run a specific time & immediately for a specific target using the Power Control WOL Task - failed
    6. Created "Client Jobs  to run a specific time & immediately for a specific target using the Power Control WOL Task - failed
    7. Created "Client Task Schedule" to run a specific time & immediately for a specific target using the Power Control WOL Task - failed

     NS server is running Version 7.1.8400

    WOL has been enabled in BIOS for both test machines.

    What am I missing?  Thanks.



  • 2.  RE: Power Control WOL task - What else is needed

    Posted Jun 05, 2015 06:11 AM

    Have you checked that your network allows wol?  Use this tool to see if WOL works or not: 

    http://sourceforge.net/projects/aquilawol/

    Run it from the SMP to see if it wakes up the required machine.  If it doesn't, then this indicates that something else within the Altiris environment needs enabling. 

    Also check that the SMA settings policy that targtes this machine has the power control option enabled (I think its called that).