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Prerequirements for windows 8 to install symantec client

Migration User

Migration UserOct 10, 2013 11:37 PM

  • 1.  Prerequirements for windows 8 to install symantec client

    Posted Oct 10, 2013 11:19 PM

    Hi,

    I need to know the what are the prerequirements for OS windows 8 to install symantec endpoint client?

    Thanks



  • 2.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 10, 2013 11:22 PM

    Make sure you're on 12.1 RU2 or later as this is the first version supported for Windows 8. 12.1 RU3 is the latest. See here:

    About Windows 8 and Symantec Endpoint Protection 12.1

    Article:TECH174348  |  Created: 2011-11-14  |  Updated: 2013-06-12  |  Article URL http://www.symantec.com/docs/TECH174348

     

    System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 12.1.2 and 12.1.3

    Article:TECH195325  |  Created: 2012-08-21  |  Updated: 2013-06-03  |  Article URL http://www.symantec.com/docs/TECH195325

     



  • 3.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 10, 2013 11:30 PM

    Thanks Brian,

    Is there any PDF or word document to share wid me, its better to refer it.

    Thanks

     



  • 4.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 10, 2013 11:37 PM

    Please provide sep exact version ?



  • 5.  RE: Prerequirements for windows 8 to install symantec client

    Broadcom Employee
    Posted Oct 10, 2013 11:40 PM

    you can refer to the implementation guide, which will list the system requirement as well.else the links from Brian are the ones.



  • 6.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 11, 2013 12:58 AM

    Hi James,

    Could you please share the implementation guide in which windows 8 mentioned.

    thanks



  • 7.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 11, 2013 01:05 AM

    you can find below link

    About Symantec Endpoint Protection 12.1.2 product guide locations

     

    Article:HOWTO81153  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL http://www.symantec.com/docs/HOWTO81153

     



  • 8.  RE: Prerequirements for windows 8 to install symantec client

    Trusted Advisor
    Posted Oct 14, 2013 11:04 AM

    Hello,

    There is no specific document on the prerequirements for windows 8 OS to install symantec endpoint client. It is important for you to know that Windows 8 is supported from Symantec Endpoint Protection 12.1.RU2 onwards. Currently the latest version is Symantec Endpoint Protection 12.1.RU3.

    However, there are few documents which you be helpful to you - 

    About Windows 8 and Symantec Endpoint Protection 12.1

    http://www.symantec.com/docs/TECH174348

    Preparing Windows operating systems for remote deployment

    http://www.symantec.com/docs/HOWTO80805

    It states - Prepare Windows 8 or Windows Server 2012 computers

    Before you deploy, perform the following tasks:

    • Disable the Windows Firewall.

    • Create the registry key LocalAccountTokenFilterPolicy. For more information, visit the following URL:

      http://support.microsoft.com/kb/942817

    • Enable and start the Remote Registry service.

    Hope that helps!!

     



  • 9.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 14, 2013 01:15 PM

    See the link (Implementation guide)

    Symantec Endpoint Protection and Symantec Network Access Control Implementation Guide 12.1

     

    Article:DOC4321  |  Created: 2011-06-27  |  Updated: 2012-03-12  |  Article URL http://www.symantec.com/docs/DOC4321

    System Configuration

    Symantec Endpoint Protection client, Windows and Macintosh system requirements

    Processor

    • 32-bit processor for Windows: 1-GHz Intel Pentium III or equivalent minimum (Intel Pentium 4 or equivalent recommended).
    • 32-bit processor for Mac: Intel Core Solo, Intel Core Duo. PowerPC processors are not supported.
    • 64-bit processor for Windows: 2-GHz Pentium 4 with x86-64 support or equivalent minimum. Itanium processors are not supported.
    • 64-bit processor for Mac: Intel Core 2 Duo, Intel Quad-Core Xeon.

     

    Physical RAM

    Windows: 512 MB of RAM (1 GB recommended), or higher if required by the operating system
    Mac: 1 GB of RAM for OS X 10.6; 2 GB for OS X 10.7 and OS X 10.8
     

    Hard disk

    Windows: 850 MB free hard disk space for the installation; additional space is required for content and logs
    Note: Space requirements are based on NTFS file systems.

    Mac: 500 MB of available hard disk space for the installation
     

    Display

    800 x 600
     

    Operating system

    • Windows XP Home or Professional (32-bit, SP2 or later; 64-bit, all SPs)
    • Windows XP Embedded (SP2 or later)
    • Windows Vista (32-bit, 64-bit)
    • Windows 7 (32-bit, 64-bit, RTM and SP1)
    • Windows Embedded Standard 7
    • Windows 8 (32-bit, 64-bit)
    • Windows Server 2003 (32-bit, 64-bit, R2, SP1 or later)
    • Windows Server 2008 (32-bit, 64-bit, R2, SP1, and SP2)
    • Windows Server 2012
    • Windows Small Business Server 2003 (32-bit)
    • Windows Small Business Server 2008 (64-bit)
    • Windows Small Business Server 2011 (64-bit)
    • Windows Essential Business Server 2008 (64-bit)
    • Mac OS X 10.6.8, 10.7 (32-bit, 64-bit); 10.8 (64-bit)
    • Mac OS X Server 10.6.8, 10.7 (32-bit, 64-bit); 10.8 (64-bit)


  • 10.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 15, 2013 12:46 AM

    Please refer the Implementation guide for all pre-requisites and requirement.



  • 11.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 15, 2013 01:04 AM

    For window 8 you can upgrade 12.1.2 or later version. 12.1.2 is the first compatible version for window 8.



  • 12.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 16, 2013 12:33 AM

    Hi

    Please use SEP 12.1.3 to install on Windows 8

    Regards

     



  • 13.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 16, 2013 12:45 AM

    Hello,

    Please check ..

    System Requirements for Symantec Endpoint Protection

    http://www.symantec.com/business/support/index?page=content&id=TECH195325

    http://www.symantec.com/business/support/index?page=content&id=TECH174348

    About Windows 8 and Symantec Endpoint Protection 12.1

    http://www.symantec.com/docs/TECH174348



  • 14.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 16, 2013 04:45 AM

    What is your symantec version?

    if your sepm is lower version from 12.1.2 then upgrade your version to install sep in window8.

    Upgrade in latest version is 12.1.3



  • 15.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 22, 2013 03:57 AM

    Please donot forgot to mark the thread as solution whenever your issue close.



  • 16.  RE: Prerequirements for windows 8 to install symantec client

    Posted Oct 22, 2013 04:43 AM

    Hi

    Please make sure that you have SEP 12.1.3 version

    Regards