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Created: 02 Jan 2013 • Updated: 22 Jan 2013 | 8 comments
This issue has been solved. See solution.

I have to represent the following things to our clients. please help me with power point documents or any other documents ( slide show,screenshot etc) . Please............

  • Current infrastructure for SEP (both H/W and VM)
  • Dependency/Challenge with existing infrastructure
  • SEP Migration for version up gradation (from 11.x to 12.x)
  • Any challenge from SEP end for endpoint that are under VM environment
  • Minimum recommended server configuration for SEP (need clear proof/reference document from Symantec)
  • Support matrix (with detail workflow diagram mentioning activity escalation flow to Symantec)
  • AOB

Comments 8 CommentsJump to latest comment

pete_4u2002's picture

you can reach to the symantec partner or sales. they should help you drive the lead.

Mithun Sanghavi's picture

Hello,

I agree with above comments.

This is 1 area where you would require assistance from a Symantec Partner.

As we do not know the Current / Existing Infrastructure and neither we know the dependency in that environment.

To find a specialist in your area, visit the Symantec Partner Locator.

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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Fariduzzaman's picture

If possible please provide me some related documents. Please.......

pete_4u2002's picture

looking at your requirement, following should help

system requirement link

http://www.symantec.com/business/support/index?pag...

the best practices for VM environment
http://www.symantec.com/docs/TECH173650

the new features of 12.1 Ru x
http://www.symantec.com/docs/HOWTO81091

Brɨan's picture

SEP 12.1 Best Practices in a Virtual Environment

https://www-secure.symantec.com/connect/sites/defa...
 

Best Practices for Installing Symantec Endpoint Protection (SEP) on Windows Servers

https://www.symantec.com/business/support/index?pa...

AttachmentSize
SEP_Sizing and Scalability Best Practices_v2.3.pdf 688.76 KB

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Chetan Savade's picture

Hi,

SEP Migration for version up gradation (from 11.x to 12.x)

--> Check this thread

https://www-secure.symantec.com/connect/forums/mov...

Any challenge from SEP end for endpoint that are under VM environment

--> I don't think so

Minimum recommended server configuration for SEP (need clear proof/reference document from Symantec)

--> With every release Symantec will provide system requirements document, you should check the same.

for an e.g. check this article

http://www.symantec.com/docs/TECH165172

Support matrix (with detail workflow diagram mentioning activity escalation flow to Symantec)

--> I think only business partner can provide you this info.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Ashish-Sharma's picture

HI,

Check this link may be help

ftp://ftp.tsh.net.au/NTC/Promotional USB Drives/Symantec End Point USB/handouts 20-9-11/licensing guides/SEP 12_1 License and Support Services Guide (LSSG).pdf

Thanks In Advance

Ashish Sharma

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