Presentation
Created: 02 Jan 2013 | Updated: 22 Jan 2013 | 8 comments
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I have to represent the following things to our clients. please help me with power point documents or any other documents ( slide show,screenshot etc) . Please............
- Current infrastructure for SEP (both H/W and VM)
- Dependency/Challenge with existing infrastructure
- SEP Migration for version up gradation (from 11.x to 12.x)
- Any challenge from SEP end for endpoint that are under VM environment
- Minimum recommended server configuration for SEP (need clear proof/reference document from Symantec)
- Support matrix (with detail workflow diagram mentioning activity escalation flow to Symantec)
- AOB
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Comments 8 Comments • Jump to latest comment
you can reach to the symantec partner or sales. they should help you drive the lead.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hello,
I agree with above comments.
This is 1 area where you would require assistance from a Symantec Partner.
As we do not know the Current / Existing Infrastructure and neither we know the dependency in that environment.
To find a specialist in your area, visit the Symantec Partner Locator.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
If possible please provide me some related documents. Please.......
looking at your requirement, following should help
system requirement link
http://www.symantec.com/business/support/index?pag...
the best practices for VM environment
http://www.symantec.com/docs/TECH173650
the new features of 12.1 Ru x
http://www.symantec.com/docs/HOWTO81091
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
SEP 12.1 Best Practices in a Virtual Environment
https://www-secure.symantec.com/connect/sites/defa...
Best Practices for Installing Symantec Endpoint Protection (SEP) on Windows Servers
https://www.symantec.com/business/support/index?pa...
SEP Knowledge Base
Endpoint SWAT
Hi,
SEP Migration for version up gradation (from 11.x to 12.x)
--> Check this thread
https://www-secure.symantec.com/connect/forums/mov...
Any challenge from SEP end for endpoint that are under VM environment
--> I don't think so
Minimum recommended server configuration for SEP (need clear proof/reference document from Symantec)
--> With every release Symantec will provide system requirements document, you should check the same.
for an e.g. check this article
http://www.symantec.com/docs/TECH165172
Support matrix (with detail workflow diagram mentioning activity escalation flow to Symantec)
--> I think only business partner can provide you this info.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
HI,
Check this link may be help
ftp://ftp.tsh.net.au/NTC/Promotional USB Drives/Symantec End Point USB/handouts 20-9-11/licensing guides/SEP 12_1 License and Support Services Guide (LSSG).pdf
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
HI,
Check this artical may be help
https://www-secure.symantec.com/connect/articles/s...
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
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