Endpoint Protection

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  • 1.  Prevent the restart message from comming up after an upgrade.

    Posted Jun 26, 2013 11:15 AM
      |   view attached

    I want to be able to run an install behind the scenes with absolutely no prompt to the end users. What does happen, is once SEP has completed, users will receive the prompt to restart. Is there any way to prevent this? I want this to be a 100% silent install.

    Thank you



  • 2.  RE: Prevent the restart message from comming up after an upgrade.
    Best Answer

    Posted Jun 26, 2013 11:17 AM

    Needs to be a silent install. On the edit install settings >> Restart settings tab, make sure to set to No Restart

    THAN

    Go to Clients page >> Policies >> General Settings. Also, select No Restart

    Check the bolded part above, that could be what you're missing.

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  • 3.  RE: Prevent the restart message from comming up after an upgrade.

    Posted Jun 26, 2013 11:27 AM

    Thank you.



  • 4.  RE: Prevent the restart message from comming up after an upgrade.

    Posted Jul 09, 2013 10:08 AM

    It's still prompting users to restart.



  • 5.  RE: Prevent the restart message from comming up after an upgrade.

    Posted Jul 09, 2013 10:16 AM

    The only way would be if the setting above is not checked or on the Client Install Settings >> Restart Settings tab, this could also be configured to ask for a restart.

    Or if this is an unmanaged install...



  • 6.  RE: Prevent the restart message from comming up after an upgrade.

    Posted Jul 09, 2013 10:19 AM

    The setting is checeked, the groups are inheriting it from "My Company" and it is a managed installation. I add the packages to the groups and set the days to 0 in order to push it out ASAP.



  • 7.  RE: Prevent the restart message from comming up after an upgrade.

    Posted Jul 12, 2013 03:20 PM

    Further down the prompt options are there, mine was set to "prompt with a countodwn of 5 mins" I switched to "no prompt"

    Thank goodness!!!

     



  • 8.  RE: Prevent the restart message from comming up after an upgrade.

    Posted Jul 12, 2013 03:28 PM

    Yep, I knew it!



  • 9.  RE: Prevent the restart message from comming up after an upgrade.

    Posted Jul 12, 2013 03:38 PM

    Good to get rid of that, users tend to get freaked out when they have to "restart outta nowhere"